THE UPSIDE OF A DOWNTURN - original post 6-11-07
July 7th, 2007There have been many articles in papers like the Wall Street Journal and NY Times on grim realities now facing the national housing market and Fort Myers/Cape Coral have been used as examples. For Fort Myers and Cape Coral in particular the housing swoon has had a devastating impact since so much of the real estate industry here is concentrated in the residential sector. But a housing boom typically results in the universal equation:
Large number of buyers + rising prices + easy money = Too many marginal ‘Professionals’ who are not prepared to work through ups and downs of a typical business cycle whether they are Realtors, Mortgage Brokers or Title Companies.
I have heard the same said about individuals in the construction industry, but since I am not in construction I will stick with what I know – real estate.
And although I would not wish harm on anyone, one thing is for certain- this downturn will properly weed out many of those marginal individuals in the real estate industry (the ones who make the rest of us who are serious about our business look bad) and make them go away. Here is a good example for you (of course the names have been changed to protect the innocent…)
It’s a Friday and for the sake of my client I have prayed, crossed my fingers, and contemplated pagan rituals in hopes that the closing which should have taken place last week will happen today. I am hopeful as the mortgage broker ‘Paula’ assured me that she had everything she needed and was just waiting for “one more thing to go through and verification of the wired deposit”.
*Take note: I am not the closing attorney nor I am not the Selling agent. I am the Listing agent and for the sake of my client I did the daily follow-up with the mortgage broker for these reasons:
1. the closing attorney complained that he never got calls and couldn’t reach anyone
2. Mirian, the Selling agent who happened to be Spanish speaking with almost no English never called me (and refused to chip in with me to pay a bi-lingual agent to assist in the transaction communications. Now I know some Spanish, but she felt very nervous about communication which made it impossible for me to communicate with her directly.)
Back to Friday; I am hopeful because after all, the mortgage broker seemed so confident that everything was on track. Even though I did not hear from her at the end of the day for an update, as I requested, I certainly did not expect to call her office Friday morning and hear a recording that the number was ‘not in service’. Well, I knew not to call the closing attorney, because I called him first and he knew nothing – he was busy working on his own house. So I called the Selling agent – three times and never got a response. So after leaving an appropriate voicemail for the Selling agent and not getting a human at her Broker’s office, I drove over to the Broker’s office to complain about the Selling agent’s unresponsiveness.
The office was empty with the door locked and on the door was a sheet of paper with a hand written message that said,’ For more information contact Tim at xxx-xxx-xxxx. Well I contacted Tim. He knew nothing about the closing, added as a disclaimer that he would try to reach Mirian, but she left the brokerage last Friday and was no longer with their office.
‘Fine’, I responded. But the closing should still be your office‘s responsibility, shouldn’t it? You didn’t let her take the deals with her did you?
He didn’t know. He would have to contact the Broker to see how these things worked. Or would I like the Broker’s number? Yes, as a matter of fact I would!
*Mind you Pedro was not the name I saw listed as “Broker” on the door, but it probably didn’t matter. The other guy was probably in Miami too. This was obviously a satellite office where the agents just pay for space with little management.
Pedro answered the phone and made it clear that he knew nothing about the deal. After I told him I expected the office to sign a release for the earnest money for my client, the best he could come up with was, ‘Are you sure the deal is dead? How do you know the deal is dead? Let me get your phone number, get some information and get back to you’. No, he never called back.
Just to summarize the rest of this “crash & burn” I made several calls to the lender in hopes of being able to resolve the problem but could not even get the lender to touch base with the buyer to see if he was still interested in closing, due to privacy laws.
Fortunately for my client, this story had a somewhat happy ending. There was another very eager buyer (with a good Realtor) waiting in the wings with the ability to close. But I felt very bad for the original buyer who thought he was in good hands. Instead, he was dealing with individuals who will all probably soon be out of the “game” - who should never have been allowed to play in the first place.